Your Steward answers at 2 a.m.
When you call, a member of your Steward team answers and responds the same evening — no queue, no wait. We were already here.
(305) 980-7229Answers 24 hours · No answering service · Lower Keys · Same-evening response
Call Emergency Line NowWe Respond To
Any property emergency, any hour.
Storm Breach
Water intrusion from storm damage — roof, window, door, or flood — with property exposure to rain or surge.
Burst Pipe
Plumbing failure with active water flow, potential flooding, or significant moisture damage to interior.
HVAC Failure
Complete HVAC system failure causing high heat or humidity buildup — critical risk to electronics, cabinetry, and contents.
Pool Emergency
Pump failure, overflow, or equipment damage causing damage risk to surrounding property or safety hazard.
Security Alert
Door, window, or camera alert indicating unauthorized access, intrusion, or condition requiring immediate physical verification.
Flood Intrusion
Groundwater or tidal surge entering the property through doors, ground floor, or foundation during extreme weather.
How It Works
From your call to a resolved situation.
You Call
Dial (305) 980-7229. A real member of your Steward team answers — no call center, no automated attendant, no wait.
Immediate Assessment
Your Steward team asks the right questions, reviews your property profile, and begins response coordination while still on the phone.
On-Site Same Evening
Your Steward arrives at the property within the same evening — taking immediate mitigation action, documenting with photos, and securing the situation.
Emergency Vendor Dispatch
If specialized work is needed — plumber, HVAC tech, water remediation — we dispatch from our vetted vendor network and stay on-site through their arrival.
Photo Report Delivered
A full incident report with timestamped photos is delivered to you within 24 hours, formatted for insurance submission if needed.
Follow-Through
We coordinate all follow-up work through resolution — you do not have to manage anything remotely. We handle it on the ground.
Prepare Ahead
What to have ready when you call.
Having this information ready speeds up our response and coordination. For enrolled clients, we already have most of this on file.
- Your full name and relationship to the property
- Property address
- The nature of the emergency (what you know, what you've been told)
- Whether your property has cameras — we may be able to pull live footage immediately
- Emergency contact for contractor coordination (or confirm we have it on file)
- Any utilities or shutoffs we should know about (water main, breaker panel location)
- Insurance carrier and policy number if relevant
Enrolled clients have a property profile on file.
When you enroll, we collect and securely store all the information we need to respond immediately — so you only have to say your name and the problem.
Coverage
Which plans include emergency response.
Estate
$250/mo
$250 per visit
Estate Premier
$400/mo
No additional fee
Estate Elite
$650/mo
No additional fee
Estate clients can add emergency response at $250 per visit, or step up to Estate Premier for full 24/7 coverage at a fixed monthly rate.
Don't wait for an emergency to be prepared.
Enroll in a Signature Steward plan today and know that when something goes wrong, someone is already here to answer.
Available 24 hours · No answering service · Lower Keys